Simply browse our collections, add your favourite sweets to the cart, and proceed to checkout. You can pay securely using card, PayPal, Apple Pay and Google Pay.

We process orders quickly, so please contact us as soon as possible if you need to make changes. Once an order has been picked, we're unable to make changes.

Yes! We offer bulk discounts on orders over 5kg. Perfect for parties, events, or if you just can't get enough. Please email us at sweetdocevibes@outlook.com or WhatsApp us with your requirements and we'll send you a custom quote.

Absolutely! We love working with businesses. Whether you need sweets for staff gifts, client thank-yous, or office events, we can create custom orders. Get in touch for a tailored quote.

Yes! We regularly supply sweets for weddings, birthdays, baby showers, corporate events, and more. We can provide large quantities, mixed selections, and even help with presentation ideas. Just let us know your event date and requirements.

We offer 1–3 working day delivery across the UK. Orders placed before 2pm are usually dispatched the same day.

Currently we only deliver within the UK. We hope to expand soon!

Shipping is £3.99 for orders under £25. Orders over £25 qualify for free standard shipping.

Due to the nature of food products, we are unable to accept returns unless the item is faulty or damaged. Please contact us as soon as you receive your order.

We're really sorry! Please take a photo and email us at sweetdocevibes@outlook.com or WhatsApp us on the day of delivery and we'll arrange a replacement or refund.

Yes! We only stock fresh, high-quality sweets and rotate our stock regularly to ensure everything is at its best.

Not at the moment, but we're working on adding more sugar-free and healthier alternatives soon!

Most of our sweets are vegetarian-friendly. Please check the individual product description for full details or visit our Vegetarian/Vegan friendly collection.

Yes, many of our sweets contain milk, nuts, gluten, and soy. Full allergen information is listed on each product page and on the packaging.

While we take great care when packing your order, our sweets are stored and handled in an environment where nuts, milk, gluten, soy, and other allergens may be present. We cannot guarantee that any product is 100% free from cross-contamination. If you have a severe allergy, please contact us before ordering.

Yes. We strictly follow UK food hygiene regulations and best practices for food handling, storage, and packaging. All our sweets are sourced from reputable suppliers who meet high food safety standards.

Keep them in a cool, dry place away from direct sunlight. For best taste, enjoy within 4–6 weeks of opening.

Yes, all our sweets have a best-before date clearly marked on the packaging.

Not yet, but we're working on something sweet for our regular customers — stay tuned!

Yes! Creating an account makes checkout faster and lets you track your orders easily.